Overview
Sustainable Reefs has a no returns or refund policy for all live coral stock sold.
WYSIWYG
The coral piece you are purchasing will be from our range of frags grown out in our Coral Farm. The photos of the coral, as shown here on our website, are indicative of the colour and size to what you will be receiving. We do not offer a WYSIWYG service for wholesale bulk coral purchases..
Shipping Internationally to Worldwide Destinations
We ship live coral from Cairns Airport (CNS) to international airports all around the world with live animal cargo under controlled cabin pressure and temperature conditions. Please contact us and we will investigate all airline options and transit times with our International Freight Forwarder to your desired destination.
Shipping Domestic (within Australia)
We will only ship live coral from airport to airport using direct airline freight (Qantas Freight or Virgin Freight) with live animal cargo under controlled cabin pressure and temperature conditions. We will not ship live coral using couriers providing a door to door service.
It will be the responsibility of the buyer to arrange collection of the shipment from the applicable freight terminal of the destination airport selected.
You will need to specify the date you want your shipment available for collection. We will schedule freight booking so that it will be available on this date.
We guarantee all stock to arrive in good condition at the airport freight terminal of your choice.
You must pick up the goods within 24hrs of it’s arrival at the airport freight terminal.
List of airports currently available for delivery:
- Townsville Airport – TSV
- Mackay Airport – MKY
- Rockhampton Airport – ROK
- Maroochydore (Sunshine Coast) Airport – MCY
- Coolangata Airport – OOL
- Brisbane Airport – BNE
- Newcastle Airport – NTL
- Dubbo Airport – DBO
- Sydney Airport – SYD
- Coffs Harbour Airport – CFS
- Canberra Airport – CBR
- Melbourne Airport – MEL
- Launceston Airport – LST
- Hobart Airport – HBA
- Adelaide Airport – ADL
- Perth Airport – PER
- Darwin Airport – DRW
If there is a large regional airport not listed you require the shipment to be sent to please contact us at info@sustainablereefs.com.au so we can check with Qantas and Virgin to see if shipping live coral is available to this destination.
For all detailed information on Qantas and Virgin freight terminal locations, street address and contact information please refer to the links below.
Qantas Domestic Freight Terminals
Virgin Domestic Freight Terminals
After the freight is booked in you will be advised of the Air Way Bill (AWB) number so that tracking can be performed on your shipment. Using your AWB you can track the shipments using the links below.
Contact us at info@sustainablereefs.com.au for any further questions you may have relating to our terms and conditions.